Roku has been peoples’ choice of the streaming device since the boom of fiber connection and wireless network boom. It has got a lot of advantages over its counterparts like the simple user interface, vast media platform, diverse product variants, and throw in a bunch of usability features to the list. One of the most distinct features that make the device stand out is the ability of the device to identify any misroute in its operation and convey it to the user. Read this blog to find out more about Roku error code 009, as it is most common among the users and also how to fix Roku error code 009.
What is Roku Error Code 009?
Your Roku error code 009 means there is a link established between the device and Router but is failing to connect to the internet or Wi-Fi.
As there is no flow of data to the device, it understands the situation as unable to connect to the wireless network.
Anyhow, you cannot stream any videos on the device, but you can rectify these issues without breaking a sweat.
Once fixed, the problem won’t likely repeat itself as it is due to a mismatch between the device and the network’s configuration.
How to Fix Roku Error Code 009?
You can fix the Roku error code 009 by isolating the symptoms. The symptom for the Roku error code 009 is unable to connect to the wireless network. There could be a variety of reasons why a device won’t connect to a wireless network. The problem could range from a small glitch to a severe network issue.
As the first step, try reconnecting to the wireless network.
Disconnect the device from the existing network by clicking on the forget network option from the settings page.
Now, scan for the available networks within the device’s range again.
Select the network from the available list and enter the corresponding security key for the network.
Make sure you type in the password, the right way. Passwords are unique and distinct; hence use necessary characterizations like changing the case of a letter or including a number or special character, etc.
Also, look for any orange or red exclamatory or question mark on your network name. This means there is no data flow even though it is capable of adding the devices.
Try restarting the device if possible. Once you restart the device and connect to the network from the beginning, there is a chance that this issue will go away.
Mostly these are caused due to minor glitches, so you don’t have to worry about it a lot.
Most of the time, when you restart your device and connect to the internet from the beginning, the issues will get resolved.
If you are still unable to connect to the wireless network….
If none of the steps above seem to work, try resetting your internet connection. Do this as a last resort. Resetting your modem will flash the modem’s memory and will start on a fresh page.
This means any memory of the devices connected to the modem will be lost and you have to connect all your devices to the network from the beginning.
If you reset your modem, the whole memory gets swamped. This means even your modem’s password will be restored to its default settings.
To know your default password to your network, take a glance at the bottom of the modem.
You can find the MAC address along with a security key that will be a mix of numbers and alphabets.
Use this code on your password space as this is your default password to the network.
Unfortunately, if your device is still unable to connect to the wireless network, you have to contact your internet service provider for further troubleshooting.
They will help you check if the cables are all perfectly linked at both the device and modem. They will also help you check if there is an outage going on in your area.
You can also opt to change the technology of your connection if you feel like it.
If the problem still persists or you need more clarification on Roku error code 009, contact our customer support team @ +1-866-800-1476 or visit go.roku.com/technical support who are handpicked and specialized in everything there is about Roku.